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Enterprise Annual Review & Manager Enablement
Business Need
Support employees and managers through a complex annual performance-review process
My Role
Lead Instructional Designer | Project/Program Manager | Writer
Audience
Enterprise employees and people managers
Partners
People/HR, Legal, Compensation, and business stakeholders
Modalities
eLearning | Scenario-Based Learning | Video | Job Aids | Performance Support
Tools
Rise 360 | Storyline 360 | Figma | Adobe Illustrator
Link
Redesigned an enterprise performance-review learning experience for 7,000+ employees, bringing together manager guidance, employee education, compensation concepts, feedback practices, accessibility, and performance support into one scalable program.
The Challenge
Annual Review required employees and managers to navigate multiple interconnected processes—including performance conversations, compensation information, feedback, equity considerations, and system workflows. My goal was to create a cohesive experience that made a high-stakes process easier to understand and act on across roles and locations.
My Strategy
I approached the work as both a learning-design challenge and a program-delivery challenge. I organized complex information into a clear learning journey, identified where employees needed explanation versus practice or performance support, and designed a blend of eLearning, scenarios, multimedia, timelines, and job aids.
What I Owned
I owned learning architecture, content development, stakeholder reviews, writing, interactive development, accessibility considerations, supporting resources, and coordination across the project lifecycle.
How I Managed the Work
The program required input from multiple stakeholder groups with different areas of expertise and risk. I coordinated iterative reviews, translated feedback into design decisions, managed dependencies between content areas, and kept the experience cohesive as requirements evolved.
Accessibility & Inclusion
Accessibility was treated as a design requirement from the beginning. I incorporated descriptive alt text, logical heading structures, readable contrast, accessible interaction choices, and multimodal resources informed by WCAG and UDL principles to provide multiple ways to engage with, practice, and apply the content.
Outcome
The completed program provided a consistent, scalable learning experience across a large enterprise audience while giving employees and managers both structured learning and resources they could return to during the review process.
Due to the proprietary nature of the company information, course hyperlinks have been redirected to my website rather than the original internal destinations; these serve as placeholders to maintain the structure while protecting confidential content.